We’re Here to Help

One of the great things about owning an Othermill is knowing that the folks at Other Machine Co. have your back. We’re here to help you bring your ideas to reality, and our Support Team is standing by should you need assistance.

To get in touch, please email us at support@othermachine.co, or submit a ticket. Note that our support hours are 9am - 5pm Pacific time, Monday - Friday.

Support Guides

If you’re just starting out with the Othermill, or need tips, we’ve created a large number of support guides to help you out. Browse all of them using the menu on the left side of this page, or read on for some suggested topics.

Getting Started

Welcome to your mill! Find out about unboxing and basic setup, then get milling with our Hello World project. It contains practical examples of what’s covered in many of the guides, so it’s a great way to learn Othermill basics if you’re a learn-by-doing kind of person. If you don’t have the project components (maybe you’re using an Othermill at a makerspace), you can learn the same things by reading the guides in order.

Othermill Maintenance Guide

Now that you’ve gotten started, read this guide to keep your mill running longer and smoother.

Two-Sided Machining

Curious about milling double-sided circuit boards on the Othermill? This guide will show you how.

File Support

This guide offers a list of the file types Otherplan can import, including Gerbers, EAGLE .brd, .svg and G-code.

Fusion 360

In addition to our comprehensive guide for using Autodesk Fusion 360 with the Othermill, we also have a Fusion 360 Tool Library available for download.